Privacy Policy
Last Updated: February 2026
Introduction
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or interact with us in any way. We are committed to protecting your privacy and handling your data transparently and responsibly.
By using our website or engaging our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our practices, please do not use our website or services.
Information We Collect
Information You Provide Directly
- Contact information (name, email address, phone number) when you fill out our contact form, subscribe to our newsletter, or communicate with us
- Project details and business information you share during consultations or project engagements
- Payment and billing information when you engage our services (processed securely through third-party payment processors)
- Any other information you voluntarily provide to us through our website or communications
Information Collected Automatically
- Device and browser information (browser type, operating system, screen resolution)
- IP address and general geographic location
- Website usage data (pages visited, time spent, click patterns) collected through cookies and similar technologies
- Referring website or search terms that led you to our site
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide the services you request
- To communicate with you about your project, our services, or your account
- To send you our newsletter and marketing communications (only if you've opted in, and you can unsubscribe at any time)
- To improve our website, services, and user experience
- To analyze website traffic and usage patterns
- To protect against fraud and ensure the security of our website and services
- To comply with legal obligations
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect usage data. These include:
- Essential cookies: Required for the website to function properly (session management, security)
- Analytics cookies: Used to understand how visitors interact with our website (e.g., Google Analytics)
- Marketing cookies: Used to deliver relevant content and measure the effectiveness of our communications
You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our website.
Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following limited circumstances:
- Service providers: We work with third-party service providers (hosting, analytics, email marketing, payment processing) who need access to your information to provide their services. These providers are contractually required to protect your data.
- Legal requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.
- Business transfers: If our business is acquired or merged, your information may be transferred as part of that transaction. We will notify you of any such change.
Data Security
We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access the personal information we hold about you
- The right to correct inaccurate or incomplete data
- The right to request deletion of your personal data
- The right to restrict or object to processing of your data
- The right to data portability
- The right to withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, please contact us using the information provided below.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions and project-related data are retained for the duration of our business relationship and a reasonable period thereafter.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
- Phone: +44 2032 909329
- Email: support@shopifychamps.com