Frequently Asked Questions

It depends on what you need. A store built on a customized existing theme typically ranges from $2,000 to $8,000. A fully custom-designed and developed store ranges from $8,000 to $25,000. Shopify Plus enterprise builds start at $15,000 and can go higher depending on complexity. We always provide a detailed proposal with clear pricing before starting any work, so you know exactly what you're investing.

Most standard Shopify stores take 4 to 8 weeks from kickoff to launch. Custom theme builds typically take 6 to 10 weeks. Platform migrations take 2 to 4 weeks. Enterprise Shopify Plus projects can take 8 to 16 weeks depending on complexity. We'll give you a specific timeline during our discovery call based on your project's scope.

Absolutely. We work with clients across Europe and worldwide. Our entire process is designed for remote collaboration using video calls, shared project management tools, and regular updates. Physical location has never been a barrier to great work.

Shopify powers over 4 million stores worldwide for good reason. It offers the best balance of ease of use, performance, scalability, and ecosystem. You get reliable hosting, built-in security, a massive app marketplace, and a platform that handles everything from 10 orders a day to 10,000. We've worked with other platforms and consistently recommend Shopify because it delivers the best results for the majority of ecommerce businesses.

Not necessarily. Standard Shopify plans work great for most businesses. Shopify Plus is designed for high-volume brands (typically $500K+ in annual revenue) that need custom checkout experiences, B2B functionality, automation tools, or higher API limits. If you're not sure, we'll give you an honest assessment during our consultation.

Yes. Whether you want a full redesign or targeted improvements to specific pages, we can work with your existing store. We'll audit your current setup, identify what's working and what's not, and propose a plan to improve your store's design and performance.

We offer 30 days of post-launch support with every project to catch and fix any issues. After that, many clients continue with one of our ongoing support and maintenance plans. These plans include regular updates, performance monitoring, bug fixes, and a bank of hours for small changes and improvements.

Every store we build is mobile-first responsive. This means we design for mobile screens first, then adapt for tablets and desktops. With over 70% of ecommerce traffic coming from mobile devices, this isn't optional -- it's essential. We test on real devices to ensure your store works flawlessly everywhere.

Yes, platform migration is one of our core services. We've migrated stores from WooCommerce, Magento, BigCommerce, Squarespace, Wix, PrestaShop, and custom-built platforms. We transfer all your products, customers, order history, and content, and we set up 301 redirects to preserve your SEO rankings.

Yes. Every project includes training sessions where we walk you through managing your products, content, orders, and settings in the Shopify admin. We also provide written documentation specific to your store. Our goal is to make you self-sufficient for day-to-day management while being available when you need expert help.

We start with a discovery call to understand your business, customers, and goals. Then we create wireframes showing the layout and structure, followed by full visual mockups. You review and provide feedback at each stage, and we revise until you're happy. Only after design approval do we move into development. This process ensures you love the design before we invest development time.

We include revision rounds in every project scope -- typically two rounds for the design phase. We've found that our thorough discovery process means we usually nail it within these rounds. If additional revisions are needed beyond the agreed scope, we'll discuss options with you transparently.

Yes. We can write product descriptions, page copy, meta content, and other website text as part of your project. Great copy is a critical part of conversion, and we write with both humans and search engines in mind.

We build custom private apps for individual stores and can develop public apps for the Shopify App Store. Whether you need a custom feature that no existing app provides, or an integration between Shopify and your other business tools, we can build it.

Performance is a core priority in everything we build. We optimize images, minimize code, implement lazy loading, use efficient Liquid templates, and carefully evaluate every app's impact on load time. We target sub-2-second page loads and regularly achieve sub-1.5-second times. We also set up performance monitoring so we can catch and address any speed issues early.

Shopify supports a wide range of payment methods including credit cards (via Shopify Payments, Stripe, or other gateways), PayPal, Apple Pay, Google Pay, Shop Pay, and many local payment methods depending on your country. We'll set up the payment providers that make sense for your business and your customers.

Shopify is Level 1 PCI DSS compliant -- the highest level of payment security certification. This means credit card data is handled securely without you having to manage server security, SSL certificates, or compliance paperwork yourself. It's one of the biggest advantages of Shopify over self-hosted platforms.

Yes. We can configure multi-currency pricing, multi-language storefronts, international shipping zones, and duties/tax calculations. Shopify Markets makes international selling much simpler, and Shopify Plus provides even more advanced international features.

We've built our reputation on client satisfaction (98% rate their experience as excellent), and we work hard to ensure you love the end result. Our process includes regular check-ins and approval stages so there are no surprises. If something isn't right, we'll work with you to fix it. We're not satisfied until you are.

Simply fill out our contact form or call us at +44 2032 909329. We'll schedule a free 30-minute consultation to discuss your project, understand your goals, and provide an initial recommendation. From there, we'll prepare a detailed proposal with scope, timeline, and pricing. No obligations, no pressure.